5 Shocking Future Trends for Growing Grocery Stores!
Everybody eats – the act of buying food will never go away – but how we buy food will certainly evolve. The future of shopping will focus more on customer experiences. This doesn’t necessarily mean a robotic cashier-less check-out process, but an experience customers want to have. The future of grocery is all about customer-choice – giving customers the options they want at every stage of their lives. The grocery store of the future will be much more focused on experience than just things. Customers won’t choose the store because of the products; they’ll choose it because it offers a convenient or beneficial experience. It will be a place where customers come to learn about their food and experience it in new ways instead of just buying it. That means stores will offer things like cooking classes, wine tastings and restaurants. Let’s now follow five powerful trends that will shape the industry’s transformation in the United States. Understanding them in 2021, could help grocers of all sizes chart a course to profitable growth in the new, much more competitive environment.